Emergency Towing
If the vehicle needs to be towed, call a professional towing service.
Improper towing preparation will damage the transmission. Follow the below procedure exactly. If you cannot shift the transmission or start the engine, the vehicle must be transported on a flat-bed tow truck.
Trying to lift or tow the vehicle by the bumpers will cause serious damage. The bumpers are not designed to support the vehicle's weight.
It is best to tow the vehicle no farther than 50 miles (80 km), and to keep the vehicle speeds below 35 mph (55 km/h) except when loading on a flat-bed tow truck.
For the vehicle equipped with the engine start/stop button
If the 12 volt battery is discharged, the ACCESSORY mode cannot be selected by pushing the engine start/stop button. Charge or replace the 12 volt battery to unlock the steering wheel before towing.
If the ACCESSORY mode cannot be selected because of in an electrical problem other than a discharged 12 volt battery, the flat-bed tow truck is the only way to transport the vehicle.
For the vehicle equipped with the electric parking brake
If the 12 volt battery is discharged, the electric parking brake cannot be canceled by pushing the electric parking brake/automatic brake hold switch. Charge or replace the 12 volt battery to release the parking brake before towing.
If the electric parking brake is disabled because of an electrical problem or severe vehicle damage, the vehicle must be transported on a flat-bed tow truck.

Emergency Towing
There are three popular methods of towing a vehicle.

Towing Method
Driving
type
Shift
Position
Notes
2WD
AWD
CVT
Cable-type Equipment
?
×
N
2WD:
Check the transmission fluid for leaks. If the transmission fluid is leaking, the vehicle must be transported by a flat-bed tow truck.
Turn the vehicle to the ACCESSORY or ON mode, and then release the parking brake.

AWD:
Never tow this vehicle with cable-type equipment.
Flat-bed Tow Truck Equipment
?
?
P
Fix the vehicle securely on the flat-bed truck.
Apply the parking brake.
Front Wheel Lift Equipment
?
×
N
2WD:
Release the parking brake.

AWD:
Never tow this vehicle with wheel lift equipment.

Towing Hook/Tie Down Hook Slots Locations
The towing hooks can be used with a winch to pull the vehicle onto the flat-bed tow truck, and the tie down hook slots can be used to secure the vehicle to the flat-bed tow truck.
To avoid damage to the vehicle, use the towing hook for straight flat ground towing only. Do not tow on an angle.
Trying to lift or tow the vehicle by the bumpers will cause serious damage. The bumpers are not designed to support the vehicle's weight.

Front towing hooks:

A: Front towing hooks
Rear towing hook:

B: Rear towing hook
Tie down hook slots:

C: Front tie down hook slots
D: Rear tie down hook slots